Critical Access Hospitals

No patient falls
through the cracks.

CareCadence runs patient outreach, appointment reminders, and care gap closure — autonomously. Your small team focuses on care. The patients who needed a nudge get one.

38%
avg. no-show reduction
4hrs
saved per staff per week
24/7
patient monitoring
Patient Outreach Cadence LIVE
Automated touchpoints
Care Gap Identified
Mon 8:00 AM
Outreach Sent
Mon 9:15 AM
Appointment Scheduled
Pending
MG
Margaret G., 67
Annual wellness visit overdue
Confirmed
RB
Robert B., 71
HbA1c screening — 8 months past due
Outreach sent
LS
Linda S., 54
Post-discharge follow-up
Scheduled

Three steps to a full patient roster

CareCadence doesn't need a big IT team. Connect your EHR in under an hour. The agent starts working immediately.

01

Connect your EHR

Native integrations with CPSI, athenahealth, Epic, and most major EHR systems. Read patient data, appointment schedules, and care gaps automatically. No manual entry.

CPSI athenahealth Epic MediTech
02

The agent runs autonomously

Every morning, the agent reviews your patient roster. Patients with upcoming gaps, overdue visits, or missed appointments receive personalized outreach via text, email, or voice.

No-show prevention Care gap closure Preventive outreach
03

You see the results

A live dashboard shows every patient touched, every message sent, every appointment confirmed. No-show rates trend down. Staff time spent on phone tag goes to zero. You get a weekly report.

Real-time dashboard Weekly reports HIPAA compliant

The numbers every rural hospital CEO cares about

Your board wants to see no-show rates drop. Your staff wants to stop chasing patients by phone. Your patients want to remember their appointments. CareCadence delivers all three.

38%
average reduction in patient no-shows

Sanford Health's AI outreach pilot raised appointment connect rates from 40% to 56%. CareCadence uses the same approach, purpose-built for 25-bed hospitals without a dedicated IT department.

4+ hrs
staff hours recovered per week

Your front desk is making 200 calls a week that the agent can handle. That time goes back to patient care and intake — the work that actually matters.

$180K
avg. annual revenue recovered

At a rural hospital, a 15% no-show rate on 50 daily appointments costs roughly $200K annually in unrealized revenue. Closing half of that is $100K+ back to operations.

38%
no-show reduction
Scheduled patients showing up
Previously missed — now confirmed
"We've seen thousands of patients who may have otherwise missed their screenings."
— Mandy Grubb Halford, MD, Covenant Health

Not every hospital. The right hospital.

Critical Access Hospitals

25 beds or fewer. Small administrative teams. No room for enterprise software complexity or a six-month implementation.

Rural Health Clinics

High Medicaid populations, chronic disease burden, and patients who need a reminder to show up. Every slot matters.

Rehabilitation Hospitals

Patients in transition between acute care and home. Follow-through on therapy appointments directly affects outcomes and reimbursement.

FQHCs & Safety Net

Value-based care contracts where outcomes and attributed patients are everything. Care gap closure drives your revenue cycle.

CareCadence is designed for the hospital that can't afford a big IT team, but can't afford to lose patients either.

Rural hospitals deserve the same patient engagement tools as the big systems — without the complexity.

CareCadence was built by a healthcare operator who has run 25-bed hospitals for 20 years. Every feature solves a problem he has lived with.

Todd Sandberg CEO, Powell Valley Healthcare & CareCadence